Return And Refund policy

Digital Products – No Refunds

All digital product sales are final. Due to the nature of digital products, we do not accept returns, exchanges, or offer refunds once the purchase is complete and the product has been delivered.

This includes, but is not limited to:

• E-books
• Downloadable files (PDFs, templates, graphics, etc.)
• Software or plugins
• Online courses or digital memberships

Exceptions

We may consider a refund only under the following exceptional circumstances:

• You were charged multiple times for the same product due to a technical error.
• You did not receive the product (and you contact us within 7 days of purchase).
• The file is corrupted and cannot be accessed after multiple download attempts, and our support team is unable to resolve the issue.

To request an exception, please contact us at support@planteau.store with your order number and details.

By purchasing, you agree:

• That all digital product sales are non-refundable.
• To contact us for support before disputing a charge.

If you have any questions, please contact us at support@planteau.store.